4CEE Connect app in the android/IOS app store

The white screen may occur when your phone still retains some information even after the app is uninstalled. Below is a roadmap to solve this problem.

Android

1. Unlock your mobile device and go to the home screen.
2. Tap the 'Settings' icon. This is usually displayed as a cog or gear icon.
3. Scroll down the settings menu and look for the 'Apps' or 'Application Manager' option. Tap it to continue.
4. You will now see a list of all installed apps on your device. Scroll through the list and find the app whose data and cache you want to clean up.
5. Tap the app name to go to the app information.
6. Once on the app information page, you will see several options. Tap 'Storage' or 'Storage usage'. Here you will find information about the memory usage of the app.
7. Tap 'Clear Cache' or a similar option to clean up the app's cache. This will remove unnecessary temporary data and may improve app performance.
8. Tap 'Clear data' or 'Delete data'.
9. After clearing the cache and/or data, a confirmation window will appear. Tap 'OK' to complete the operation."
   
   If you now launch your app again, you will get the login screen in front of you. 

Iphone

1. Open the "Settings" app on your iPhone. 
2. Navigate to the "General" section. Scroll down and tap "iPhone Storage".
3. At the bottom, you will see a list of all your apps, sorted by how much space they take up. Tap the "4CEE Connect" app
4. Tap the "Clear Up" option.
5. Confirm the action if necessary.
   
   If you now launch your app again, you will get the login screen in front of you.