FlexiCapture - Could not export to 'Export Easy Invoice C sharp' because Unable to export a document with rule errors

Sometimes it happens that your invoices in FlexiCapture fall into the 'Exceptions' class. Often, you could then expect a message such as:

"Could not export to 'Export Easy Invoice C sharp' because Unable to export a document with rule errors".

This can occur for invoices where FlexiCapture does not recognise the invoice, when a technical error occurs, or when a rule validation goes off.

An invoice with the error.

This message is displayed by default when a validation is activated. This could be a validation on the creditor that has not been recognized correctly or on an amount that has not been noted correctly in the line, for example.

To find out which validation has actually been activated, it is best to look at the message at the bottom right of your screen. In addition to the error message above, a notification will also be available regarding the specific validation that has been activated.

Item1

The error message

Item 2 

The status of the invoice and the description of the validation error.

In the example above, the status is: 'Rejected', and the description of the problem is 'Invoice date is required'.

Item 3 

A list of all validations and/or warnings that led to the error message in point 1.  This list includes the validations and a description of the problem. In the example, the following are missing:

  • An invoice number (Invoice Number) is missing
  • An invoice date is missing (Invoice Date) (See point 4)

Yellow: Warning

Red: Rejected value

If the values entered are correct, you can ignore the warning. If it is a validation, it cannot be ignored.

If the values entered are incorrect, update them according to the correct data.

Review the icons displayed to identify the number of warnings and rejected values.


Transfer invoice to Easy Invoice

After correcting all notifications, the invoice can be resubmitted for validation, including export to Easy Invoice. To validate the invoice, follow these steps:

  1. Remove the message "Could not export to 'Export Easy Invoice C sharp" because Unable to export a document with rule errors".  You can remove this at the top right of your screen. (Item 1)The error.
  2. The 'Check Rules' button will now be available, and you can now select it to revalidate the invoice.
    If some things are still incorrect, correct them and follow these steps again until the invoice is now considered 'Valid'.
  3. Finally, press the green check mark 'Complete Task'.
    The invoice will now be forwarded to Easy Invoice.