The overview of multiple service tasks is available in Easy Invoice as an administrator. These tasks provide insight into ongoing processes and their status.
The service tasks can be found under the option: Manage.
On this screen, you can view and do the following:
- Which tasks are currently active.
- Understanding when the tasks were last executed.
- A look into the future to see when the tasks will run again.
- The option to start a task manually (via the 'Run' button).
- The option to view the properties of a task (via the 'Properties' button).
If the task is highlighted in black, it has run successfully and you can continue with your work.
If the task is still red after a manual attempt, create a notification in our support portal with the error message you receive. You can retrieve the notification by clicking on the folder icon to the left of the task; it will display a notification.
A spinning icon indicates that the service task is currently running.
The more icons spinning, the more service tasks are waiting for each other. This is because these tasks are executed sequentially and not simultaneously. We do not recommend starting tasks manually just like that if several are already active.
Timetable Easy Invoice tasks
On the right-hand side of the screen, next to the task descriptions, there are two more columns showing times. The left of the two columns shows the time when the task last ran and the right column shows the time when it will next run.
In cloud environments*, these times will differ from reality due to the time difference of the locations of the servers hosting the applications. In winter time, this time will be one hour behind, and in summer time two hours behind.
* Not sure if you are a cloud customer? Then read more about it on our page: am I a cloud customer?